East Kilbride MSP Linda Fabiani has thrown her support behind leading consumer rights campaign, Keep Me Posted after meeting the campaign’s chair, Judith Donovan CBE, at Scottish Parliament this week.


Linda praised the campaign’s efforts to ensure that service providers offer consumers the choice of how they receive bills and statements.


Keep Me Posted is a partnership of leading charities, consumer organisations, trade unions and businesses. It believes that every consumer has the right to choose, without disadvantage, how they are contacted by banks, utility companies and other service providers.


Linda said: “Those who have the greatest need for paper statements and bills are not limited to the older generation, but include people with disabilities, and those that lack access to the internet or basic digital skills.


“There are currently 506,000 people living in Scotland who don’t have access to the internet, and they run the risk of being financially penalised or losing track of their budget. The UK’s consumers deserve the right to choose how they receive communications from businesses so I fully support the Keep Me Posted campaign in its fight to make sure companies honour this.”


Research conducted by the campaign has found that consumers believe that they should have the right to choose how they are communicated with (81 per cent) while almost half (41 per cent) worry that they might miss a payment without a reminder through the post.


Judith Donovan CBE, Chair of the Keep Me Posted campaign, said: “Since the launch of Keep Me Posted four years ago, 98 organisations have pledged their support in ensuring that consumers retain the right to receive paper statements without penalties.


We want this to be the year that consumers’ rights are honoured by companies. We really appreciate the support of Linda Fabiani which takes us one step closer to making sure that the people of East Kilbride keep their right to choose.”

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