East Kilbride MSP Linda Fabiani is this week highlighting 105 as a new number for constituents to call to report or get information about a power cut. The free service can be used no matter who provides the electricity, and is available in Scotland, England and Wales.
The service can be used to report power outages and damage to substations that could put people in danger.
“Many people mistakenly call their electricity supplier, rather than the local electricity network operator if they have a power cut. That is one of the reasons why the networks introduced 105 – so as to allow customers an easy-to-remember number to call which will put them through to the local people who can help.
“I understand that electricity network operators will run a consumer awareness campaign throughout the rest of this month, with social media, advertising and media relations to ensure as many people are aware of the service, and how it can benefit them. This new, free phone number will make life easier for electricity customers when they wish to report a problem.”